This Payment Policy applies to orders placed on the Kattleyavintage website. It applies to all users located in the United States and covers purchases made through the website.
1. Available Payment Methods
The website accepts the following payment methods:
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Visa
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MasterCard
All payments are processed through secure third-party payment platforms using standard encryption protocols such as SSL/TLS.
2. Payment Process
When completing an order, you will be directed to a secure payment page (HTTPS) to enter your payment information.
Payment information is transmitted directly to the payment service provider and is not stored on the website's servers.
Once payment is confirmed, a payment confirmation email is automatically sent and order preparation begins.
3. Transaction Currency
All prices displayed on the website are shown in U.S. dollars (USD).
Applicable taxes are included in the displayed product prices where applicable.
If your bank account uses a different currency, your bank may apply currency conversion fees or other charges. Please check with your financial institution for applicable terms and fees.
4. Payment Security
We apply security measures to help protect payment information, including:
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Use of SSL/TLS encryption
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No collection or storage of complete payment card information, including full card numbers or CVV codes
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Payment processing through third-party payment service providers that apply appropriate payment security measures
5. Declined or Failed Payment
If a payment is declined, please check:
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The accuracy of your payment card information
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The validity of the card and availability of sufficient funds
If the problem persists, please contact your bank or our customer service team at:
6. Billing
After payment has been successfully confirmed, an electronic order or payment record may be generated and sent to the email address provided during the order process.
The billing or order record may contain:
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Order details
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Total amount paid, including applicable taxes
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Applicable payment and tax information
Applicable taxes are included in the product prices where applicable.
7. Transaction Verification
To help prevent fraudulent transactions, certain orders may require additional verification.
If suspicious or unusual activity is identified, our customer service team may contact the customer before shipment to confirm the order.
8. Company Information
This website is owned by KATTLEYA VINTAGE LLC
Company Name: KATTLEYA VINTAGE LLC
Address: 5093 SW 153RD TER, DAVIE, FL 33331, United States
EIN: 87-3050136
Phone: +1 (850) 531-0798
Email: info@kattleyavintage.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)
Please contact us via email; we will respond within 24 hours.