Privacy policy

1. Scope of the Privacy Policy

This Privacy Policy applies to all operations involving the collection, storage, use, and protection of personal data carried out by the online store Kattleyavintage for users located in the United States.

This policy applies regardless of whether the processing of personal data takes place within the United States or outside the United States.

2. Warranty and After-Sales Service

All furniture and home products are covered by a 2-year warranty from the date of delivery, covering manufacturing defects that result in functional problems.

Warranty requests must include the relevant order information and necessary supporting documents for verification.

3. Intellectual Property Statement

All content on the website, including text, images, designs, and trademarks, is protected by applicable intellectual property laws.

Any reproduction, distribution, or commercial use without prior authorization is strictly prohibited.

Associated rights are protected under applicable United States intellectual property laws and regulations.

4. Types of Data Collected

We may collect the following types of personal data:

Account information (name, email address, contact information)
Order information (product details, payment method, shipping address)
Browsing and usage data (cookies, browsing history, preferences)
Customer service history (requests, support interactions, and warranty information)

5. Purposes of Data Collection

Personal data is collected for the following purposes:

Processing orders and payments
Providing customer service and after-sales support
Improving website functionality and user experience
Complying with applicable legal and tax obligations
Complying with applicable United States privacy and data protection requirements

All applicable taxes are included in the displayed product prices and reflected in the tax-inclusive order total where applicable.

6. Data Processing and Storage

Personal data is stored on secure servers and protected through encryption and access-control measures appropriate to the nature of the information.

Only authorized personnel and certain necessary third-party service providers may access such data when required to provide services, process orders, operate the website, or provide customer support.

7. Data Sharing

Except where required by law or necessary for the provision of services, we do not sell or share personal data with third parties for purposes unrelated to operating the website or providing requested services.

Third-party service providers may include:

Payment service providers
Logistics and delivery service providers
Customer service and after-sales service providers

8. User Rights

Subject to applicable United States privacy and data protection laws, users may have the following rights, depending on their location and applicable legal requirements:

Right to access personal information
Right to correct inaccurate personal information
Right to request deletion of personal information where applicable
Right to request limitation or restriction of certain processing where applicable
Right to data portability where applicable
Right to withdraw consent where processing is based on consent

The processing of personal information relating to minors will be handled in accordance with applicable United States laws and requirements concerning children's privacy.

9. Cookie Policy

The website uses cookies and similar technologies to collect browsing data and user preferences.

Users may accept or refuse non-essential cookies where cookie controls are provided, subject to the functionality required for the operation, security, and basic performance of the website.

10. Security Measures

We implement appropriate security measures to protect users' personal data, including:

SSL/TLS encryption
Access controls
Regular security updates
Data backup mechanisms

These measures are intended to reduce the risk of unauthorized access, alteration, disclosure, or loss of personal information.

11. Data Retention Period

Personal data is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, tax, dispute-resolution, and business requirements.

Data relating to orders and after-sales service is generally retained for the duration necessary to manage the order, customer service requests, warranty matters, and applicable legal or business recordkeeping requirements.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time.

Changes will be published on the website, and users are encouraged to review the most recent version of the policy regularly.

13. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact us using the information below:

This website is owned by KATTLEYA VINTAGE LLC

Company Name: KATTLEYA VINTAGE LLC

Address: 5093 SW 153RD TER, DAVIE, FL 33331, United States

EIN: 87-3050136

Phone: +1 (850) 531-0798

Email: info@kattleyavintage.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time).